Enabling-vcloudpoint-zero-clients-accessing-hosts-across-network-en-rev3-25-03-20

Enabling vCloudPoint zero clients to connect over WAN

(across network)

For remote connection with vCloudPoint zero clients over WAN, setting DMZ host is the easiest way but unsafe, therefore, you can add these ports in your router instead.

Enable the vCloudPoint zero clients to access a single host over WAN:

1. Set port forwarding rules on the router. By default, the listening port uses TCP13389-13393, and each end user uses one port, and the remote desktop service port is 3389.

The following example is given on 10 users (always reserve more ports if possible). Settings may vary among routers. The following steps demonstrate the settings on

a TP-WVR1200G router.

2. On the vCloudPoint zero clients login interface, manually add the public IP

and corresponding port of the host to be logged in, for example: 219.146.73.13389.

Enable the vCloudPoint zero clients to access multiple hosts over WAN:

1. Open vMatrix → Configuration → Network Port Config, set the vMatrix Network Service ports and the Remote Desktop Service ports of each host to be different and make sure that the ports are not occupied.

For example:

Host A, network port 13389, RDP port 3389, local IP: 192.168.1.10.

Host B, network port 23389, RDP port 3390, local IP: 192.168.1.20.

2. Set port forwarding rules on the router. By default, the listening port

uses TCP13389-13393, and each end user uses one port. The following example is given on 10 users (always reserve more ports if possible). Settings may vary among routers. The following steps demonstrate the settings on a TP- WVR1200G router.

3. On the vCloudPoint zero clients login interface, manually add the public IP

and corresponding port of the host to be logged in, for example: 219.146.73.13389 and 219.146.73.23389.

Note: Due to the limited bandwidth and high latency of WAN, the desktop

performance may be significantly compromised. Please make sure the internet connection on both ends are well provisioned for delivering desirable desktop performance. It is recommended to provide a dedicated VPN network or configure a broadband network with an uplink speed of at least 10-20mpbs/user (depending on the user's specific workload) for the host.

Note:

1. requires a public IP feature on the ISP
2. Static IP features are needed if needed
3. access speed depends on the internet data speed
4. recommended data rates above / download recommended min. 2MBps / user on the host and client side
5. Using the IP port can not be used on the ISP side